Employment

The Alaska Zoo operates through winter with core staff, maintaining permanent part-time or full-time positions. We have a hiring push in the spring with higher staffing levels through the busy summer. We offer summer internships. Jobs and internships will be posted here as they open, so check regularly.

Note for All Applicants of Zoo Employment:

If you would like to be on file at the zoo for future openings in other departments, download the Alaska Zoo Job Application (PDF) and drop it off at Admissions with your resume. Thank you!

OPENING: PART-TIME CUSTOMER SERVICE POSITION

We are looking for someone who enjoys a family environment, both with the zoo staff and zoo patrons, for an immediate part-time staff position. The position will be primarily in Admissions or the Gift Shop but will be cross trained for coverage if needed. Main duties in admissions will be selling tickets and memberships, giving information and selling concessions. Main duties in the Gift Shop will include assisting customers, stocking, cleaning and processing inventory.

Applicants must be cheerful and attentive to customers, be able to work independently and productively, and work well as a team. Excellent cash handling and math skills are a must. This position requires the ability to handle high volume rushes as well as keeping busy cleaning, restocking or completing projects during slower periods. Requires some lifting of up to roughly 50 pounds. Customer service experience preferred. The zoo is open 7 days a week except Thanksgiving and Christmas Days. We are currently looking for someone to work Zoo Lights hours. Shifts will normally be 3-6 hours. Zoo lights is 5-8pm Thursday, Friday, Saturday and Sunday until March with expanded nightly hours over Christmas break.

If interested, please fill out an Alaska Zoo application (PDF), available by clicking the link or at our Admissions cabin. Please include the days and times you would be available. You may attach a resume to a completed application, if desired. Resumes alone will not be considered. Applications should be submitted during open zoo hours to Admissions, 4731 O'Malley Road, Anchorage.


Opening: development director

JOB STATEMENT/PURPOSE: 
The Development Director will establish and implement a comprehensive fundraising plan to raise funds for Alaska Zoo operations, events, and projects through donations, sponsorships, fundraising events, and advertising, with a goal of raising $1 million per year (increasing in successive years).

OVERVIEW OF POSITION:
This position reports directly to the Executive Director and, concerning financial processes and documentation, the Director of Finance and Administration. The Development Director works closely with the Executive Director, Director of Finance and Administration, Public Relations firm, and Board of Directors to cultivate all aspects of Alaska Zoo’s development and advertising. The Development Director must be able to think strategically, innovatively, and practically to implement a comprehensive and results-oriented development plan that includes traditional and new strategies. Key components of this plan should include goals, implementation processes, and timetables with focus on prospecting and tactics to build key relationships with community, corporate, and foundation leaders.

POSITION RESPONSIBILITIES:
• Development Plan - Develops and implements a short and long-term advancement plan to meet established development goals and objectives. This includes, but is not limited to, strategic initiatives for securing donations toward projects, corporate and foundation grants, major gifts, endowment gifts, giving programs, enhancing special fundraising/cultivation events, and developing new approaches to supporting traditional initiatives.
• Executive Communication and Reports - Meets regularly with the Executive Director regarding program goals and initiatives and routinely provides reports to the Board of Directors and appropriate committees.
• Alaska Zoo Staff - Works collaboratively and creatively with Alaska Zoo staff to appropriately position development opportunities and integrate messages in advertising, publications, grant submissions, reports, and collateral materials for cultivating and stewarding donors. Keeps informed on the current state of the Alaska Zoo and upcoming projects and events by attending weekly manager meetings and ongoing communications.

RESEARCH AND CULTIVATION OF DONORS:
• Manages research and cultivation initiatives with emphasis on pursuing strategies to secure or increase donor giving. This includes providing a structure and process for key staff and Board of Directors to review strategies attached to solicitations of potential donors (contact reports). 
• Develops strategies for existing donors to move them through a meaningful cycle of giving. 
• Applies for and manages memberships with programs such as Pick.Click.Give, CFC, Mayor’s Charity Ball.

GRANT WRITING:
• Works with Executive Director concerning needs of the Zoo for seeking grant funding
• Researches available grants
• Gathers information from zoo staff for grants
• Writes and submits for grants.

FUNDRAISING EVENTS (INCLUDING ANNUAL FUNDRAISING DINNER):
• Creates and maintains budgets for each function/event that has a fundraising goal
• Creates, plans, and coordinates all aspects of fundraising events
• Advertises for Fundraising events online, by mail, etc.
• Solicits for and procures auction items
• Oversees processing of auction items and auction program
• Networking - Works collaboratively with key constituents including board members, sponsors, and community members through acknowledgement and relationship-building cultivation efforts, including being a member of appropriate associations and attending applicable networking events.

PUBLIC COMMUNICATION AND ADVERTISING: 
• Clearly articulates and promotes a strong case of need for the Alaska Zoo’s mission and builds opportunities to create and sustain that understanding of need. 
• Acts as Alaska Zoo’s media liaison. Escorts media while on Zoo grounds. Must be comfortable talking with media on and off camera. 
• Schedules media interviews with Executive Director, Keepers, Education Dept., Veterinarians
• Promotes, gets sponsors for, and attends Alaska Zoo events and special activities and fosters significant pride and excitement for fundraising efforts.
• Maintains and manages social media/public relations (Facebook, Instagram, Trip Adviser, etc) 
• Processing - Manages gift, grant, and donor processing, acknowledgement, the donor database, and financial fundraising record keeping. Work closely with the Director of Finance and Administration and staff to maintain documentation and donor database.
• Management - Provides daily management of development staff including establishing monthly and annual goals (to support overall goals established in the development plan), providing regular performance reviews and appropriate recognition, and supporting professional development.

OTHER RESPONSIBILITIES:
• Follows safe and proper procedures in the course of daily work
• Demonstrates effective time management, must have flexibility to attend events and meetings within and outside of the Zoo at varying times, including occasional weekends and evenings
• Other duties as assigned based on the needs of the business, including tasks which support the essential Zoo functions, which may be changed or redesigned as needed

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
• While performing duties of this job, will be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.
• Must occasionally lift and/or move up to 40 pounds.
• Job will generally be performed in an office environment, but does include periods of time outside for media relations, events, etc. 
• Must be able to work outside in Alaska weather extremes when needed.

QUALIFICATIONS:
• Bachelor's degree or equivalent in Communications, Marketing, Business Administration, or other related field.
• Minimum of 5 years’ experience in development, marketing and/or communications
• Excellent managerial skills, with a minimum of 3 years experience in a management role.
• Non-profit and/or an animal associated facility experience preferred.
• Experience in conceiving a comprehensive fundraising plan that includes membership and other annual giving, events, and endowments preferred.
• Experience managing capital campaigns preferred.
• Proven track record of fundraising success, particularly by securing major gifts, successfully managing campaigns, and engaging a community of motivated supporters.
• Must have a deep appreciation and understanding of the Alaska Zoo’s mission and the ability to articulate its values and vision internally and externally.
• Demonstrates leadership, embodies the Alaska Zoo mission, and exemplifies a collaborative, decisive, motivating and engaging communication style.
• Working knowledge of development best practices, trends in development, fundraising tools and technology, including donor databases, e-mail and online campaigns, and donor research.
• Ability to balance multiple priorities in a complex environment.
• Must have extreme tact and discretion, attention to detail, excellent organizational skills, and a commitment to excellence.

Full-Time regular position.
Salary DOE
Benefits starting as soon as 90 days

Please print, complete and send an Alaska Zoo application (PDF), cover letter, and resume to hschaad@alaskazoo.org. No resumes without a completed application. No phone calls please.


Note for All Applicants of Zoo Employment

If you would like to send in your application and resume to have on file at the zoo for future openings in other departments, download the Alaska Zoo Job Application (PDF) and drop it off at Admissions. Feel free to include your resume also.